Thank you!
Welcome to fg funnels®.
Please read the following information carefully...
so as to not want to poke your eyes out with a drawer full of forks.
To our newest FG Funnels® user...
You have just signed up for the most powerful marketing automation software out there. Which is awesome, and also a little bit like getting the keys to a new spaceship.
🚀🚀🚀🚀
Because of this, there are several important onboarding instructions we need to give you, so please grab a cup of tea or coffee and read this in its entirety. We'll keep the copy fun so you don't get bored with all the tech geek-speak.
ATTENTION MOBILE PHONE USERS:
We know it's more difficult to follow these instructions from your phone, so feel free to skim read these for now and then check your email later for these same instructions. If you don't see the email instructions, shoot us a message at [email protected] and we can get those sent to you.
STEP ONE: LOGIN
HOW TO FLY A SPACESHIP TIP #1
First things first... about your login credentials.
1. Open a new tab on your browser (keep this window open, we're just getting started!)
2. Check your email. Click ALL MAIL (yes including spam).
3. Make sure you see an email that says "Activate Your Account | FG Funnels®"
4. This email will contain a link, which will take you to a page to create your new password, and login to your FG Funnels account at app.fgfunnels.com.
IF YOU DO NOT SEE IT, please message us at [email protected] immediately. It most likely means you typed your email wrong in the order form.
STEP ONE: LOGIN
STEP TWO: YOUR PASSWORD
HOW TO FLY A SPACESHIP TIP #2
Second things second, RESETTING your password if you get locked out.
1. PLEASE for the love of all that is good and amazing, if you reset your password (because you forgot), check your spam. Sometimes it goes there. I know. It's irritating. We don't like it either.
If you can't find it, please email [email protected]. See a pattern here?
STEP TWO: YOUR PASSWORD
STEP THREE: THE SETUP
HOW TO FLY A SPACESHIP TIP #3
Third things third... this is the fun part...This is the initial setup.
We have some simple setup wizards to take you through. You can go through them in order or jump around. Your choice!
#1 Domain Setup Wizard
Let us get your first domain installed complimentary, on us! We'll also show you how to do it yourself, if you're a domain hoarder and want to bring more addresses in.
#2 Email Setup Wizard (+ texting!)
You have three options to power your email! Check out this wizard to understand your options, get setup, and start sending emails for $$ to your customers!
#3 Build Your First Funnel Wizard
You want to build a funnel, we get it. No problem. This wizard is a quick "how to" so you can get in and start building.
#4 Migration Wizard
If you're ready to move everything - contacts to courses - into FG Funnels® and just want to know where to start and what order to do it in, this is the wizard for you.
#5 Calendar Setup Wizard
Ready to wrangle your calendar? We'll get you setup with a personal calendar that's fully customizable and will save you so much time booking calls and meetings.
#6 Membership Setup Wizard
Need to setup a school or membership site? Perhaps you're launching digital products or courses. This will take you through the initial setup of the FG Funnels membership area.
#7 Premium Automations Wizard
Coming soon!
#8 AI Wizard
Coming soon!
STEP THREE: THE SETUP
STEP FOUR: IMPORTANT NOTES
HOW TO FLY A SPACESHIP TIP #4
Fourth things fourth...once you're in your dashboard, let's take note of a few important places you'll need to access RIGHT AWAY.
FREE COURSE: On the left (inside the app) you'll see Enroll in FGF University. That gets you to our signature FREE training program on how to use FG Funnels®.
PREMIUM DESIGNS: All our designs are premium + free (yep!). You can see previews on our preview page, and then choose request collection on the lefthand menu bar to load one into your account.
LIVE CHAT: On Monday through Friday from 11-7pm EST, there's also a little live chat doohicky that gets you to a human inside the app. That's our live chat.
BILLING: If you need to update your billing, that's on the left-hand side too, where it says manage my billing.
COMMUNITY: We also have a FREE Facebook group with amazing helpful humans, 5x a week live-streamed office hours, and we often give updates and announcements as well.
RELEASE NOTES: Every week, we send out a release notes blog post explaining what's new and coming.
OFFICE HOURS: Five days a week. Click here to see the schedule and the link. Have a human being solve your tech issues!
AUTOMATIONS SHOP: If you want to buy our done for you (copy included) workflows, click on the automations shop inside the app.
EMAIL US: You have trouble or forget something? Just add [email protected] your contacts in your inbox. We're an email away!
STEP FOUR: IMPORTANT NOTES
Okay! So there are a few things that might be helpful, others you may never need, but nonetheless, we are 100% committed to supporting you.
If you do not hear from us within 24 business hours when you reach out, assume we did not get it, or something didn't deliver. Tag us in the Facebook group, PM us on our Facebook Page, attend the Daily Haze, email [email protected] and [email protected]. Once in awhile things slip through.
Once all the gnarly tech is complete, you're going to be ZIPPING around FG Funnels® like we do every day and it is an amazing software with a tremendous amount of potential.
xx Julie, Cathy, and the whole Funnel Gorgeous team
ANY QUESTIONS? PLEASE EMAIL [email protected]
We'd love to hear about your experience!
© Copyright 2020 - 2024
Funnel Gorgeous, LLC.
For Support Issues or Questions, Please Email Us at [email protected]